Open Banking Working Group

Background and mission

In 2013, the EBA launched the Electronic Alternative Payments Working Group (e-APWG), which focused on electronic alternative payments innovations in the consumer and retail e-commerce space.

Subsequent analysis shifted to delivering a framework for improving interaction between payments services operating in different service layers. The result was a conceptual framework called Digital Customer Services Interface (DCSI), which bridges the gap between electronic alternative payments methods offered in the services layer and the traditional payment systems operating in the infrastructure layer. 

From there, the working group’s focus moved to the strategic implications of using Open Application Programming Interfaces (APIs) in the open banking context. In 2016, the working group was renamed Open Banking Working Group to better reflect its research focus. The working group has published several papers dealing with various aspects of open banking, zooming in to data opportunities in particular.

 For more information on the Open Banking Working Group, please click here: Terms of Reference.

Current activities

The working group is currently exploring the possibilities of co-operation when using artificial intelligence (AI) in data sharing and control processes. The latest publication is entitled “Artificial Intelligence in the era of Open Banking”.


On "Digital trust and the banking sector: towards a trust advantage in the digital economy"

Management Summary

Fact Sheet

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On "Artificial Intelligence in the era of Open Banking"

On B2B data sharing

On Open Application Programming Interfaces (APIs)

On the Digital Customer Service Interface (DCSI)

On electronic alternative payments


Referring to insight from the Open Banking Working Group, Thomas Egner, Secretary General of the EBA and Markus Rupprecht, CEO of Traxpay, discuss how banks can leverage the power of information.

Explaining Open Banking: Essential Elements and Benefits

Explaining the Digital Customer Services Interface